SHIPPING POLICY

If you have any questions regarding returns or refunds, please contact:

• Store Name: mudlandscape
• Email: contact@mudlandscape.shop
• Phone: +44 7537 130627
• Address: C/O Bevan Buckland Llp, Ground Floor, Cardigan House, Swansea, SA7 9LA, Wales
• Website: mudlandscape.shop

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1. Overview

At Mud Landscape Ltd, we aim to process and deliver your orders as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.

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2. Order Processing

Orders are processed on 1 - 2 Business Days (Monday to Friday, excluding UK public holidays). Once your order is confirmed, it will be prepared for dispatch promptly.

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3. Delivery Timeframe

Standard delivery takes 2 to 4 Business Days from the date of dispatch. Please note that delivery times are estimates and may vary depending on your location and courier availability.

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4. Shipping Costs

Shipping costs, if applicable, will be clearly displayed at checkout before you complete your order.

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5. Tracking Your Order

Where available, a tracking number will be provided once your order has been dispatched. You can use this to monitor the progress of your delivery.

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6. Delivery Address

Please ensure your delivery address is accurate and complete when placing your order. Mud Landscape Ltd is not responsible for delays or failed deliveries resulting from incorrect address details provided by the customer.

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7. Delays & Disruptions

While we strive to meet our delivery estimates, delays may occasionally occur due to circumstances outside our control, including but not limited to:

• High order volumes
• Courier delays
• Extreme weather conditions
• UK public holidays

We will do our best to keep you informed if your order is affected by any delay.

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8. Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible:

Email: contact@mudlandscape.shop Phone: +44 7537 130627

We will investigate and work to resolve the issue promptly.

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9. Contact Us

For any shipping-related questions, please reach out to our team:

• Store Name: mudlandscape
• Email: contact@mudlandscape.shop
• Phone: +44 7537 130627
• Address: C/O Bevan Buckland Llp, Ground Floor, Cardigan House, Swansea, SA7 9LA, Wales
• Website: mudlandscape.shop